Privacy policy
SHB Group
Last updated: 09-06-26
SHB Group respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us or submit a form through our website.
1. Who we are
SHB Group is a brand/trading name used for our construction, renovation, project guidance and real estate-related activities.
Website: www.shb.build
Email: support@shb.build
Business owner / legal entity: Joel Gatsonides \ Jasper Niewold
Business address: De Schoffel 71 - c7 De Goorn 1648 GG
Chamber of Commerce number: 99344173 - 99298155
SHB Group is currently not registered as a Spanish company. If our legal structure changes in the future, this Privacy Policy will be updated.
2. What personal data we collect
We may collect the following personal data:
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Name
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Email address
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Phone number
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Company name
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Project location
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Project details
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Budget indication
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Messages or information you submit through our forms
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Communication history
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Technical information such as IP address, browser type, device type and website usage data
We only collect information that is necessary to respond to your request, improve our services or communicate with you.
3. How we collect your data
We collect personal data when you:
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Fill in a contact form on our website
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Contact us by email, phone, WhatsApp or social media
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Request information about our services
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Subscribe to updates or a waiting list
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Visit our website and accept cookies or similar technologies
4. Why we use your data
We use your personal data for the following purposes:
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To respond to your questions or requests
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To contact you about a renovation, construction or project enquiry
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To prepare calls, proposals or project discussions
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To improve our website and services
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To manage leads and customer communication
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To send relevant updates if you have given permission
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To comply with legal or administrative obligations
5. Legal basis for processing
We process personal data based on one or more of the following legal bases:
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Your consent
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The preparation or performance of an agreement
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Our legitimate business interest
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A legal obligation
The organisation that decides why and how personal data is processed is considered the data controller under EU data protection rules.
6. How long we keep your data
We do not keep your personal data longer than necessary.
General enquiries and contact form submissions may be stored for up to 24 months, unless a longer retention period is needed because of an ongoing project, legal obligation or business administration requirement.
If you become a client, some information may be stored longer for administrative, tax or legal reasons.
7. Sharing personal data with third parties
We do not sell your personal data.
We may share personal data with trusted service providers when necessary, such as:
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Website hosting providers
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Wix and website tools
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Email providers
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CRM or automation tools
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Accounting or invoicing software
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Legal, tax or administrative advisors
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Project partners, only when relevant to your enquiry or project
These parties may only process your data where necessary and in accordance with applicable privacy rules.
8. Cookies and tracking technologies
Our website may use cookies and similar technologies to:
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Make the website function properly
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Improve your browsing experience
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Analyze website traffic
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Support marketing activities
You can manage your cookie preferences through the cookie banner on our website.
9. International data processing
We mainly operate within Europe. Your personal data may be processed in countries within the European Economic Area, such as the Netherlands and Spain.
If data is processed outside the European Economic Area, we aim to ensure appropriate safeguards are in place.
10. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.
11. Your rights
Under the GDPR, you have several rights regarding your personal data, including the right to request access, correction, deletion, restriction, portability and objection.
You can also withdraw your consent at any time where processing is based on consent.
To exercise your rights, contact us at:
We aim to respond within one month.
12. Complaints
If you have concerns about how we handle your personal data, please contact us first.
You also have the right to file a complaint with your local data protection authority, such as the Dutch Data Protection Authority or another relevant EU authority.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.